When Bel Furniture Sugarland ,Tx delivered my furniture the dining room table and chairs were damaged. This happened 1-23-18.
plus 1 cord to my power recliner was the wrong one. They called in the cord but never mentioned that they damaged the dining room set. Two days ago they called me saying that they would come adjust the legs on the chairs. I told the lady the legs dont need adjustment that the backs are damaged on three chairs she wanted to argue with me.
I told her if they were going replace the chairs to pick up the dining room set or I would bring it in myself. The young lady to me do what you got do.Then hung up in my face. When I called back and asked for a manager she claimed that she wasn't available. I went to the store and talk with the manager she gets on the phone calls corporate then in the middle of her conversation she started whispering which is rude.
So I got up and left the store.
On my way out I told her if you can't get it right to pick it up. I'm not paying for damaged furniture.
Product or Service Mentioned: Bel Furniture Delivery Service.
Reason of review: Damaged or defective.