Bel Furniture
Reviews and Complaints
Bel Furniture Bed Review
Bel furniture ripoff
Review in Furniture and Decor category from Cypress, Texas
Review in Furniture and Decor category
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Verified Reviewer | Houston, TexasBel Furniture - Leather Couch Review from Houston, Texas
Arrived Broken, 3 month's no replacement
- Unbroken furniture
- Being offered 100 dollars
- Broken furniture
- Delivery dates
Preferred solution: Deliver product or service ordered
Bel Furniture - Stool Review from Houston, Texas
Bel Furniture - Bed Review from San Antonio, Texas
I am a very unhappy customer!! I'm not a person to complain but this as far has been the worst customer service ever!!..
I went and bought a bed set which I was hoping to take it home the same day but was told that they didn't have anything in stock that it needed to be ordered and that I would only take 2 WEEKS which in the beginning I wasn't ok with it so I was about to walk out but I really fell in love with the bed and said why not I can wait.. I sign all paper work the sales man says wait for someone to call u so u can pay and totally disappeared. They called me and I payed in FULL!! I was walking out and no sales man no thank u's nothing at all I should of know my troubles were about to start there..
I was moving out so I decided to just trow my old bed away and that it wouldn't be a big deal to sleep on a mattress with my 2 year old for "2 weeks". After 2 weeks I called and the agent that picked up said "sorry it takes 2-3 weeks so if not this week next week" I explained I was told 2 weeks but ok I'll be patient.. 3rd week comes and I called they tell me sorry order takes 2-6 weeks. Now that's when I got upset why are 3 different people telling me 3 different things it's ridiculous!!
They expect me to let my 2 yr old sleep on the floor for 3 more weeks and be ok with it??! Noo!! I was super mad I asked to speak to a manager and they said they would send a message to the Manager which I seriously didn't see how that was going to help me couldn't even get that!! I asked for a FULL refund for being lied to!!
They told me I would have to pay a deductible I refuse to give these people any more of my money!! So I will just have to be patient and wait for it but I will never go back to this place again it's just horrible overall!!
I'm a local person and I'll be sure to tell all of my family members to never go there!! Im Soooooo unpleased and upset at the fact that no one is whiling to take actions for their lies
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This company manufactures Furniture in texas, i like all items of this company. http://www.spazeup.com/product-category/furniture/furniture-kids-bedroom/bunk-and-loft-beds/