Submit ›
or
1.9 Based on 49 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Unbroken furniture 2
    • Quality 1
    • Service 1
  • Customers don't like
    • Being lied to 6
    • Customer service 5
    • Delivery dates 5
Advanced
search
loading...
More Less

I really dislike taking a day off of work so I could be there for the delivery and then finding out the day before in the evening that it had to be rescheduled FYI it's now been 4 weeks and when I purchased it the sales rep told me everything was in stock

Add comment

Bought from Bel. Paid extra to have delivered on a day i would be there since they cant tell u when it will show. Delivered and found night stand was damaged. Called and sent photos. I understood that i would get an exchange. Nope. I took off early to get service guys with hammer, sand paper and spray paint with a four hour window. Not ever again. Not really the customer service i expected

Add comment

My name is Felicia Douglas, and I brought a kind size bed room set from Bel Furniture in Sugarland Store in March 2015. As if August 2016 the bed had broke due to cheap material. I call to see if I could have if fix, willing to pay for it even tho its manufacturing issue. The customer service stated they could not help, since im passed my warranty. I will NEVER buy any type of furniture from them again. Anyone else looki g to get nice furniture... Read more

Was this review helpful? 0 0

I wish I could give them negative stars! Worst customer service, ever! I bought a full leather 7 piece sectional, one of their higher priced sets and they made me wait almost a week for delivery. When the driver called he only gave me a 15 minute notice that he would be at my house; I had just sat down at a restaurant with coworkers for lunch and was not at my office or near my car. Bel refused to reschedule for me or ask him to circle back... Read more

Was this review helpful? 0 0

Fraudulent charges on my card from bel furniture

Add comment

Last year I purchased a dining room set with china cabinet, a round table dining set, and a set of 3 marble topped occasional tables. I went back on Saturday because I wanted another side table. I bought one and told them I would be taking it with me. I paid for my purchase, spent about 30 minutes total in the store, and even signed a waiver because I was taking the floor model. The cashier gave me a box to lay the table on so it would not... Read more

Was this review helpful? 0 0

Just recently bought a house for me and my family and wanted to furnish it. I turned to gallery first but after looking at the prices I knew I couldn't even afford one set. I visited Ashley and actually purchased a couch and it turned out to be broken and they didn't even bother to come out and fix it after many calls. I finally went to Bel and boy do I wish I would've went straight there. I had no problems with Bel AT ALL. I was just waiting... Read more

Was this review helpful? 1 0

I will never purchased any thing from bel furniture store! They mislead the costumer on when furniture will arrive! Very bad experience!

Add comment

Do not shop here!!!!!!!! Place sucks in all aspects! Pay a little extra and get better furniture, the management team has a 2 month turn around. That's not a typo, 2 MONTH! Turn around!

Add comment

all, I bought a sofa costs around $2000. With in one year the sofa got peeled off. I am back of bel furniture managers to get a exchange on this. It has been 2 months, I did not get a response from them. Every day, I have to call them and ask about it. I would never buy in bel furniture again. This is my second sofa at bel furniture. My first sofa only last for 2 years and I paid $1300. What I like at Bel furniture is they sell products at lower... Read more

Was this review helpful? 1 1
Did not find what you were looking for?
 
×
You are reading about Bel Furniture.
Filing a new complaint about
×