Bel Furniture Phone Numbers and Emails

Customer Service Number:

  • (832) 358-8899

Customer Service:

  • (713) 465-1111
    10516 Katy Fwy, Houston, TX 77043, USA
  • (361) 450-8377
    12 TX-35 BUS, Rockport, TX 78382, USA
  • (281) 733-2280
    17355 Tomball Pkwy, Houston, TX 77064, USA
  • (281) 554-9200
    19801 Gulf Freeway, Houston, TX 77598, USA
  • (281) 371-0030
    28480 West Ten Blvd, Katy, TX 77494
  • (281) 991-4000
    3949 Fairway Plaza Dr, Pasadena, TX 77505, USA
  • (409) 899-4100
    4455 Eastex Fwy, Beaumont, TX 77706
  • (281) 491-9988
    4989 Sweetwater Boulevard, Sugar Land, TX, USA
  • (210) 680-8899
    555 Southwest Loop 410, San Antonio, TX 78227, USA
  • (979) 297-4600
    60 Lack Lane, Clute, TX 77531, USA
  • (713) 981-8899
    7301 Clarewood Drive, Houston, TX 77036, USA
  • (346) 324-5498
    7708 Zac Lentz Pkwy, Victoria, TX 77904
  • (830) 775-1900
    Del Rio, 900 Veterans Blvd, Del Rio, TX 78840, USA
  • (713) 322-1570
    Delivery Policy
  • (281) 873-2391
    Greenspoint 15861 North Fwy, Houston, TX 77090
  • (281) 446-6622
    Humble 20424 U.S. 59, Humble, TX 77338, USA

Bel Furniture Emails:

Customer Service
Delivery Issues, For Beaumont Customers, For Del Rio Customers, For Greenspoint Customers, For Memorial Customers, For Pasadena Customers, For San Antonio Customers, For Sharpstown Customers, For Webster Customers, For Willowbrook Customers
clute@belfurniture.com
For Clute Customers
humble@belfurniture.com
For Humble Customers
suglarland@belfurniture.com
For Sugarland Customers
info@belfurniture.com
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Contact Information

Bel Furniture Website:

Bel Furniture Help Center:

Corporate Office Address:

BEL Furniture
11155 Westpark Drive
Houston, Texas 77042
United States

Other Info (opening hours):

HOUSTON DISTRIBUTION CENTERS

KATY (CORPORATE)

28450 West Ten Blvd.

Katy, TX 77494

More contact details

Bel Furniture Rating Based on 128 Reviews

Rating details

1.8
more details
Customer service
Product or Service Quality
Reliability
Delivery Service

Rating stats

Rating trend

How Good is Bel Furniture's Customer Service?

Maralee Akd
Maralee Akd
Feels Neutral | Jan 07, 2024

I had to continuously call to get someone on the phone. Several calls were made, the line would just ring and the a busy signal would come in before the line would disconnect

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Grae Nhj
Grae Nhj
Feels Neutral | Dec 09, 2023

They replaced the chair that was defective, but I had to go to the distribution center to get it.

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Summary of Bel Furniture Customer Service Calls

117 TOTAL
CALLS
01:25 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bel Furniture?

Shipping and Delivery Question:

  • “Delivery”
  • “I didnt get my furniture as i was told very upset”
  • “Didn't get all of my boxes”

Product/ Service Question:

  • “Warranty”
  • “Door on cabinet not working properly”
  • “Damaged furniture”

Request for Information Question:

  • “Order status”
  • “About a chair that I have a warranty on”
  • “Ask about furniture”

Payments and Charges Question:

  • “Extra charge”
  • “Payments”
  • “Payments and change my payment options”

Return/ Replace Question:

  • “Return item”
  • “Want to return my items”

Refund Question:

  • “Refund status”
  • “Refund”

Staff Question:

  • “Customer service”
  • “Dissatisfied with service”

Activation/ Cancellation Question:

  • “Cancel order”

Other Question:

  • “My furniture had a long stain across the arm and sofa. The driver tried to wipe the stain out but it was still visible.I couldn’t understand how brand new furniture straight out the box could have a stain in it.”
  • “Received wrong color of chair”
  • “Missing right leg of a chair I purchased in a 7 piece dining table set”

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