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1.9 Based on 45 reviews
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  • Customers like
    • Unbroken furniture 2
    • Quality 1
    • Service 1
  • Customers don't like
    • Being lied to 5
    • Customer service 5
    • Delivery dates 5
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Fraudulent charges on my card from bel furniture

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Last year I purchased a dining room set with china cabinet, a round table dining set, and a set of 3 marble topped occasional tables. I went back on Saturday because I wanted another side table. I bought one and told them I would be taking it with me. I paid for my purchase, spent about 30 minutes total in the store, and even signed a waiver because I was taking the floor model. The cashier gave me a box to lay the table on so it would not... Read more

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Just recently bought a house for me and my family and wanted to furnish it. I turned to gallery first but after looking at the prices I knew I couldn't even afford one set. I visited Ashley and actually purchased a couch and it turned out to be broken and they didn't even bother to come out and fix it after many calls. I finally went to Bel and boy do I wish I would've went straight there. I had no problems with Bel AT ALL. I was just waiting... Read more

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I will never purchased any thing from bel furniture store! They mislead the costumer on when furniture will arrive! Very bad experience!

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Do not shop here!!!!!!!! Place sucks in all aspects! Pay a little extra and get better furniture, the management team has a 2 month turn around. That's not a typo, 2 MONTH! Turn around!

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all, I bought a sofa costs around $2000. With in one year the sofa got peeled off. I am back of bel furniture managers to get a exchange on this. It has been 2 months, I did not get a response from them. Every day, I have to call them and ask about it. I would never buy in bel furniture again. This is my second sofa at bel furniture. My first sofa only last for 2 years and I paid $1300. What I like at Bel furniture is they sell products at lower... Read more

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IRRESPONSABLES, MAL SERVICIO, TERRIBLE ATENCIÓN.. Compré un juego de muebles y el de 3 puestos me llegó roto! Me pidieron que les enviara fotos al mail, lo hice, me llamaron, me dijeron que habían recibido las fotos y me programaron un día para venir a retirarlos, al ver que no llegaban los llamé y me dijeron que no tenían día programado para mí y que no sabían cuál era la pieza que debían cambiar!!! Read more

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Initially ordered couch, loveseat and recliner set and was advised of a 2 week delivery time. Added chest and dresser to order on same day and was advised those items may be late but expect initial order in 2 weeks with no additional charge. When advised that couch set would not be sent until dresser/chest arrived, I requested to cancel the order for dresser and chest, since it was not in stock. The manager refused to be accommodating... Read more

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Bel Furniture - Delivered and setup furniture with missing and broken pieces
1 of 2

I purchased 2 twin beds with under bed storage. I paid to have the beds delivered and setup. I look at the beds before the delivery persons left but I didn't move and examine the storage units. Immediately after they left as I was cleaning the mess they left behind I noticed the end of one of the units was completely missing and the other unit was damaged. I have been in constant contact with Bel Furniture for the past 2 months. Finally the... Read more

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I had the worst experience ever at this low quality furniture store. The staff is very rude and the people working at the warehouse are even worse shoeing no respect for their customers. I bought a sofa set that broke in less than a week and was never able to get through customer service. It takes longer than ever to get your merchandise. Even the manager at the store said that they have poor employees because hey don't get paid enough. I could... Read more

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